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‘Loyalty isn’t about louder ads, it’s about smarter personalisation’

Many brands in Australia are overspending on retail media but fail to turn that investment into lasting customer loyalty, a study from SAP Emarsys shows.

UK BNPL regulation is (almost) here

Four and a half years, four Prime Ministers and one General Election later, BNPL regulation is finally within reach. The FCA first called it urgent back in 2020.

NearSt partners with Chainlane to improve stock availability & accuracy from search to shelf

The combined solution helps brands enhance inventory accuracy via real-time cross-channel stock insights, improving availability to boost conversions, sales and customer satisfaction.

Snapchat taps American Eagle as a Snap Map ad partner ahead of back-to-school season

American Eagle will become the first specialty fashion brand to highlight its store locations and brand-related content on Snapchat’s Snap Map.

Why the secondhand furniture business is booming for brands in 2025

More furniture and housewares brands have gotten into resale over the past year, a trend driven in part by customer demand for good deals and by the chance to offload returns and excess inventory.

Debenhams partners InPost to expand UK delivery options

British online department store Debenhams Group has entered a partnership with parcel locker company InPost to broaden its delivery services.

Germany introduces mandatory cancellation button

The Ministry of Justice has announced a cancellation button for online purchases of goods, services, and financial products. The perpetual right of withdrawal is being abolished.

Morrisons enhances store navigation with AI-powered product finder

UK supermarket chain Morrisons has introduced a new Product Finder feature in its mobile app to improve the shopping experience for its customers.

AliExpress launches hourly delivery within London for household essentials, food and drink

Beginning this month, customers in Greater London can order via the AliExpress app and get same-day delivery. The service is set to expand to other UK cities this year.

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